+digital operations+workflow optimization+marketing ops+crm administration+website development+ai-assisted workflows+digital operations+workflow optimization+marketing ops+crm administration+website development+ai-assisted workflows

systems online · available for opportunities

Digital operations that run cleaner, faster, smarter.

I improve the systems behind the work — websites, CRM organization, marketing workflows, and AI-assisted processes that hold up under real operating pressure.

~/mako — zsh

$

Focus
Operations & workflows
Experience
2020 — Present
Approach
Structured · practical
Location
Philippines · Remote

[01] capabilities

The systems behind good work.

I connect tools, content, people, and process so everyday operations become easier to manage and more consistent to execute.

01

Digital operations

Keeping websites, campaigns, content, and day-to-day systems moving with reliable structure and follow-through.

webcontentdelivery

02

Workflow optimization

Turning repetitive or unclear processes into documented, efficient workflows teams can actually use.

codexautomationzapier

03

Marketing operations

Coordinating campaign assets, publishing calendars, email preparation, and cross-channel execution.

campaignsemailsocial

04

CRM administration

Maintaining accurate client records, task visibility, project tracking, and cleaner operational data.

hubspotrecordstracking

05

Website development

End-to-end website work — content updates and ongoing maintenance through UI/UX, front-end builds, vibe-coding, and AI-assisted delivery.

wordpressfront-endqaui uxvibe codingai coding

06

AI-assisted workflows

Applying AI to research, content preparation, routine updates, and repeatable operational tasks.

gptclauderesearch

[02] selected work

Work that keeps businesses moving.

Selected experience framed around the operational value delivered, not just the assets produced.

[01]

Chivari

Digital Operations Specialist · operations / crm / web

Supporting the systems behind client delivery across web, CRM, programming workflows, and marketing production.

  • Website updates, front-end content implementation, and ongoing maintenance.
  • CRM task management, client records, project tracking, workflow organization.
  • Feature implementation, testing, debugging, and deployment preparation.
  • AI-assisted internal workflows that reduce repetitive admin tasks.

2022 — Present

visit ↗

[02]

Florida Web

Social Media Manager / Content Writer · editorial / campaigns / process

Running repeatable content and campaign operations for a community-focused digital publication.

  • Publish news content and coordinate weekly sponsored campaigns.
  • Organize email marketing preparation and recurring social responsibilities.
  • AI-assisted research, ideation, and content preparation.
  • Improve internal workflows to reduce repetitive production work.

2022 — Present

visit ↗

[03]

Horsemen Streetwear

Creative Department Consultant · production / brand systems

Connected brand strategy, asset production, social content, and supplier coordination into one delivery process.

  • Produced campaign-ready creative for sales-focused social content.
  • Oversaw design handoffs through manufacturer and client communication.
  • Applied brand principles consistently across production requirements.
  • AI-assisted research and copy ideation while protecting brand identity.

2020 — 2025

visit ↗

[04]

Swiss Perpetual

Web Designer / Social Media Manager · layout / ui ux / front end / backend admin

Built and maintained a luxury e-commerce storefront end to end — layout, interface, and the admin side behind it.

  • Built the website layout and UI/UX for product and landing pages.
  • Handled front-end implementation and responsive polish.
  • Managed the backend admin: catalog, inventory data, and order settings.
  • Ran social publishing, promotional assets, and visual storytelling.

2023 — 2024

visit ↗

[03] experience

A cross-functional path.

2022 — Present

Chivari

Digital Operations Specialist

2022 — Present

Florida Web

Social Media Manager / Content Writer

2020 — 2025

Horsemen Streetwear

Creative Department Consultant

2023 — 2024

Swiss Perpetual

Web Designer / Social Media Manager

2023 — 2024

Arcana Lounge

Graphic Artist · Project Basis

[04] toolbox

Platforms I work with.

A practical toolkit spanning operations, marketing, websites, automation, design, and collaboration.

Design / creative

Adobe PhotoshopAdobe IllustratorCanvaFigma

Web / publishing

WordPressWebflow

Social / advertising

Meta Business SuiteHootsuiteSocialPilotGoogle AdsPearl Diver

Email / marketing

MailchimpKlaviyoHubSpot

AI

ChatGPTClaudeGeminiLovable

Office / organization

Microsoft OfficeExcelGoogle WorkspaceGoogle SheetsAirtableNotion

Work operations

monday.comZoho

Automation

ZapierMake

Education

Far Eastern University

BSEd, Secondary Education · General Sciences · 2013 — 2019

[05] contact

Let's improve how the work gets done.

If your business needs cleaner workflows, steadier digital execution, or someone who can connect the moving parts, I'd be glad to talk.

wrmakokumagai@gmail.com